Privacy policy
This policy explains how Masscare handles information you share with us through this website.
Last updated: October 2026
Information we collect
When you use our contact form or email us, we receive the details you choose to share, such as your name, practice name, work email, phone number, the services you are interested in and your message. Our hosting provider may also process basic technical data (such as IP address and browser type) to deliver and secure the website.
Please do not send patient information
This website is for business enquiries only. Please do not submit protected health information (PHI) or other patient details through the website or by unsecured email. Patient information is only handled under an agreed engagement, in accordance with HIPAA requirements.
How we use your information
We use the information you send to respond to your enquiry, arrange an introductory conversation and discuss our services with you. We do not sell your personal information.
Sharing
We share information only with service providers that help us run this website and our email (for example, our hosting and email providers), or where required by law.
Retention
We keep enquiry information only as long as needed to respond and to maintain a record of our business communications.
Your choices
You can ask us to access, correct or delete the information you have sent us, or ask us not to contact you again, by emailing contact@masscare.co.
Contact
Questions about this policy: contact@masscare.co.